Terms of service

Terms of Service

These Terms of Service govern your use of the Yoga Zen website and the purchase of products from our store. By accessing our website and/or placing an order, you agree to be bound by these terms, in accordance with applicable UK laws and Shopify Payments requirements.

1. General Information
This website is operated by Yoga Zen. Throughout the site, the terms “we”, “us” and “our” refer to Yoga Zen. By visiting our website and/or purchasing from us, you agree to these Terms of Service.

If you do not agree with these terms, you must not use this website.

2. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

3. Products and Services
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions, pricing, or availability at any time without prior notice.

We make every effort to ensure that product descriptions, images, and pricing are accurate; however, we do not guarantee that all content is error-free.

4. Pricing and Payments
All prices are displayed in the applicable currency and include VAT where required under UK law.

Payments are processed securely through approved payment providers, including Shopify Payments. By providing payment information, you confirm that you are authorised to use the selected payment method.

We reserve the right to refuse or cancel any order if fraudulent or unauthorised activity is suspected.

5. Orders and Acceptance
After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraud or abuse

If your order is cancelled, you will receive a full refund.

6. Shipping and Delivery
Delivery times are estimates and may vary depending on your location and external factors such as courier delays.

Risk of loss and ownership pass to you upon delivery of the goods.

7. Returns and Refunds
Our Return and Refund Policy forms part of these Terms of Service. Please refer to it for full details regarding cancellations, returns, and refunds.

8. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of Yoga Zen and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability
To the fullest extent permitted by law, Yoga Zen shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.

Nothing in these Terms excludes or limits your statutory rights under UK consumer law.

10. Indemnification
You agree to indemnify and hold Yoga Zen harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.

11. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.

12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after any changes constitutes acceptance of those changes.

13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

14. Contact Information
For any questions regarding these Terms of Service, please contact us:
Email: yogazencare@outlook.com
Phone: +44 20 81270460

We are committed to providing a secure, transparent, and compliant shopping experience.